51jl Casino
Privacy Policy

1 Who We Are

This Privacy Policy is issued by 51jl Casino ("51jl," "we," "our," or "us"), the operator of the online casino platform accessible at 51jl.cam ("the Platform"). 51jl Casino operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and is subject to Philippine law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

51jl Casino is the Data Controller in respect of personal data collected from players and visitors through the Platform. As Data Controller, we determine the purposes and means of processing your personal information and are responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

2 Personal Data We Collect

51jl Casino collects personal data that is necessary for the provision of its services, regulatory compliance, and the security of the Platform. The categories of data we collect are described below.

2.1 Registration & Account Data

When you create a 51jl Casino account, we collect:

• Full legal name (as it appears on your government-issued ID);
• Date of birth (for mandatory age verification — 21+ only);
• Philippine mobile number or email address (used as your login credential);
• Username and encrypted password;
• Home address (province, city, barangay) within the Philippines;
• Preferred language (English or Filipino).

2.2 Identity Verification (KYC) Data

Before your first withdrawal is processed, 51jl Casino is required by PAGCOR and the Philippine AML Act to verify your identity. For this purpose we collect:

• A scanned or photographed copy of a valid Philippine government-issued ID (PhilSys ID, Passport, Driver's License, UMID, PRC ID, Voter's ID, or equivalent);
• A real-time selfie holding your ID for liveness verification;
• Any additional source-of-funds documentation required under AML review thresholds.

2.3 Financial Transaction Data

To process deposits and withdrawals, we collect and retain records of:

• GCash account number or PayMaya account linked for transactions;
• Bank account details for bank transfer transactions (BDO, BPI, Metrobank, etc.);
• Deposit and withdrawal amounts, timestamps, and transaction reference numbers;
• Wallet balance history and associated bonus activity.

2.4 Gaming Activity Data

• Game history — which games you played, wager amounts, outcomes, and session durations;
• Bonus and promotion usage records;
• Responsible gaming tool settings (deposit limits, self-exclusion status, etc.).

2.5 Technical & Device Data

• IP address and approximate geographic location (province/city level);
• Device type, operating system, and browser version;
• Login timestamps and session duration logs;
• Cookies and similar tracking technologies (see Section 6).

2.6 Communications Data

• Live chat transcripts with 51jl Casino support agents;
• Email correspondence sent to or received from 51jl Casino;
• Feedback, survey responses, and complaint records.

3 How We Use Your Personal Data

51jl Casino uses your personal data strictly for the following purposes:

We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects without human review.

4 Legal Basis for Processing

Under the Data Privacy Act of 2012 and its Implementing Rules, 51jl Casino processes your personal data on the following lawful bases:

• Performance of Contract: Processing is necessary to provide the gaming and payment services you have registered to use. Without this data, we cannot operate your account.
• Compliance with a Legal Obligation: Certain processing is mandated by PAGCOR regulations, the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and related Philippine statutes. This includes KYC verification, AML reporting, and responsible gaming monitoring.
• Legitimate Interest: We may process data to detect and prevent fraud, ensure platform security, improve our services, and communicate relevant promotional offers to existing players — provided our legitimate interests are not overridden by your fundamental rights.
• Consent: Where we rely on your consent — such as for optional marketing communications — you may withdraw that consent at any time through your account notification settings or by contacting our support team.

5 Data Sharing & Disclosure

51jl Casino may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

5.1 Regulatory & Government Authorities

51jl Casino is legally required to share certain player data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities when required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.

5.2 Payment Service Providers

To process your GCash, PayMaya, or bank transfer transactions, 51jl Casino shares the minimum necessary financial data with accredited payment processors and partner financial institutions (BDO, BPI, Metrobank, GCash/Globe, PayMaya/Maya). These providers are bound by their own data protection obligations and applicable Philippine financial regulations.

5.3 Game Software Providers

51jl Casino's game library is powered by licensed third-party studios including Pragmatic Play, Evolution Gaming, PG Soft, and others. These providers may receive anonymised or pseudonymised game session data necessary to deliver the game experience and verify game outcomes. No identifiable personal data beyond what is technically required is shared.

5.4 Technology Service Providers

51jl Casino engages third-party technology vendors for platform hosting, security monitoring, KYC verification tools, and analytics. All such vendors are required to execute Data Processing Agreements (DPAs) binding them to handle player data solely under 51jl Casino's documented instructions and in compliance with applicable Philippine data protection law.

5.5 Business Transfers

In the event that 51jl Casino undergoes a merger, acquisition, or transfer of substantially all its assets, player data may be transferred to the succeeding entity. You will be notified of any such transfer prior to completion and will be provided with options regarding your account and data.

6 Cookies & Tracking Technologies

51jl Casino uses cookies and similar technologies to operate the Platform, remember your preferences, maintain your login session, and understand how players interact with the site. The following types of cookies are used:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
• Functional Cookies: Remember your preferences such as language selection, game lobby filters, and display settings. Disabling these will result in some features not operating as expected.
• Analytics Cookies: Collect anonymised and aggregated data about how players navigate the Platform to help us identify usability issues and improve the experience. No individually identifiable data is exported from analytics systems.
• Security Cookies: Help detect fraudulent access attempts, unusual login patterns, and suspicious transaction behaviour to protect your account.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from accessing your 51jl Casino account. 51jl Casino does not use third-party advertising cookies or retargeting pixels.

7 Data Retention

51jl Casino retains your personal data for as long as your account is active and for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, and audit obligations.

• Active Account Data: Retained for the duration of your account and for five (5) years following permanent account closure, as required by PAGCOR record-keeping regulations and the AMLA.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as mandated by the AMLA and PAGCOR compliance requirements.
• KYC Documents: Retained for five (5) years following account closure. Secure deletion is applied upon expiry of the retention period using certified data destruction methods.
• Support Communications: Live chat transcripts and email records are retained for two (2) years for dispute resolution and quality assurance purposes.
• Technical Logs: IP and device access logs are retained for ninety (90) days for security monitoring purposes, then automatically purged.

8 Data Security

51jl Casino implements a comprehensive information security framework to protect your personal data against unauthorized access, disclosure, alteration, loss, and destruction. Our security measures include:

• 256-bit TLS/SSL Encryption: All data in transit between your browser or app and our servers is encrypted using the same standard employed by major Philippine banks.
• Encrypted Data Storage: Sensitive data at rest — including passwords (bcrypt hashed), KYC documents, and financial records — is encrypted using AES-256 encryption on secured servers.
• Access Controls: Strict role-based access controls ensure that employee access to personal data is limited to what is necessary for each role. All access is logged and subject to regular audit review.
• Two-Factor Authentication: Available and strongly recommended for all player accounts to prevent unauthorized access.
• Continuous Security Monitoring: Automated systems monitor for intrusion attempts, unusual access patterns, and data exfiltration indicators on a continuous basis.
• Regular Security Assessments: 51jl Casino undergoes periodic independent security audits and penetration testing to identify and remediate vulnerabilities.

9 Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you — as a Philippine data subject — have the following rights in relation to your personal data held by 51jl Casino:

• Right to be Informed: The right to know that your personal data is being collected and how it is being used, as set out in this Privacy Policy.
• Right to Access: The right to obtain a copy of the personal data we hold about you, together with information about how it is processed.
• Right to Correction (Rectification): The right to have inaccurate, outdated, or incomplete personal data corrected.
• Right to Erasure (Right to be Forgotten): The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal obligations to retain certain records under PAGCOR and AMLA requirements.
• Right to Object: The right to object to the processing of your data for direct marketing purposes or where processing is based on legitimate interest.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated. Visit the NPC's official government portal for instructions.

To exercise any of the above rights, contact our Data Protection Officer using the details in Section 13. We will respond to all verified data subject requests within fifteen (15) working days of receipt.

10 Children & Minors

All registration attempts are subject to age verification checks. If 51jl Casino discovers or has reasonable grounds to believe that a registered account belongs to a person under the age of 21, the account will be immediately suspended, all account balances and pending withdrawals will be forfeited, the account will be permanently closed, and the matter will be reported to PAGCOR as required by regulation.

If you are a parent or guardian and have reason to believe that a person under your care has registered on the 51jl Casino Platform, please contact us immediately via the live chat or email channel listed in Section 13.

11 Third-Party Links & Services

The 51jl Casino Platform may contain references to services operated by our licensed game studio partners and payment processors as necessary for the delivery of our services. When data is shared with such third parties as described in Section 5, those parties operate under their own privacy policies and data processing agreements.

51jl Casino is not responsible for the privacy practices of third-party entities outside of the contractual Data Processing Agreements we maintain with them. We encourage players to review the privacy policies of any external services they access, including GCash and PayMaya, as those services are governed by their own terms.

12 Amendments to This Privacy Policy

51jl Casino may amend this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. The revised Privacy Policy will be published on the Platform with an updated "Last Updated" date. Where changes are material, we will notify registered players by push notification through the 51jl app, by in-platform banner, or by direct message to the registered contact on file.

Your continued use of the Platform following publication of an amended Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the amended terms, you may close your account by contacting support and, where applicable, request deletion of your data subject to Section 7 retention obligations.

13 Contact & Data Protection Officer

51jl Casino has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act of 2012. You may contact our DPO or the general support team for any privacy-related enquiries, data subject rights requests, or complaints through the following channels:

• 24/7 Live Chat: Available from within your logged-in 51jl Casino account. Specify "Privacy / Data Request" in the chat opening to be routed to the appropriate team. Average response: 3–5 minutes.
• Email: [email protected] — Please include "Data Privacy Request" in the subject line. We aim to respond to privacy-related emails within twenty-four (24) hours.

Formal data subject rights requests will be processed within fifteen (15) working days of identity verification. Complex requests may take up to thirty (30) working days, in which case we will notify you of the extended timeline.